Privacy Policy

The user's personal data are used by Pintour, which acts as data controller, in compliance with the data protection principles established by GDPR Regulation 2016/679.

Methods and purposes of data processing

1) We inform you that the data will be processed with the support of the following means:

• Paper (registration forms, order forms, etc.)
• Computerised (management and accounting software, etc.)
• Telematics

for the following purposes:

• provision of the services requested by the Customer or available on the managed portals (newsletter, informational material) as well as conclusion of the contract to which the data subject is a party;
• administrative and accounting purposes related to service contracts;

Any refusal to allow data processing makes it impossible to use the requested service.

Without explicit objection by the data subject, the user's data will also be processed for the following purposes:

Legal basis

2) Providing the data is mandatory for everything required by legal and contractual obligations, therefore any refusal to provide them in whole or in part may result in the inability to provide the requested services. The company processes the optional data of users based on consent, i.e. by explicitly approving this privacy policy.

Categories of recipients

3) Without prejudice to communications made in compliance with legal and contractual obligations, all collected and processed data may be communicated, exclusively for the purposes specified above, to the following categories of interested parties:

• Commercial consultants;
• Accounting and administrative staff;
• Suppliers.

Retention period

4) Data mandatory for contractual and accounting purposes are kept for the time necessary to carry out the commercial and accounting relationship. Data of those who do not purchase or use products/services, despite having had prior contact with company representatives, will be immediately deleted or anonymised, unless their retention is otherwise justified, except where the valid informed consent of the data subjects has been obtained for subsequent commercial promotion or market research activities.

Rights of the data subject

5) Under European Regulation 679/2016 (GDPR) and national law, the data subject may, according to the methods and within the limits provided by current legislation, exercise the following rights:

• request confirmation of the existence of personal data concerning them (right of access);
• know their origin;
• receive intelligible communication;
• obtain information about the logic, methods and purposes of the processing;
• request their updating, rectification, integration, deletion, transformation into anonymous form, blocking of data processed in violation of the law, including data no longer necessary for the purposes for which they were collected;
• in cases of processing based on consent, receive their data provided to the controller in a structured and machine-readable format;
• the right to lodge a complaint with the supervisory authority.

Requests must be addressed to the Data Controller.

6) The controller of your personal data is Pintour, with registered office in via Castellammare, 18 – 80050 Pimonte (Na) – Italia.

Information on cookies

What cookies are

A "cookie" is a text file saved on the user's computer when they access a website, in order to provide information each time the user returns to the same site. With the cookie, the web server sends information to the user's browser that is stored on their computer and re-read each time the user returns to the site.

During browsing, the user may also receive cookies from other sites ("third-party" cookies) on their terminal, set directly by the managers of those websites. Based on their duration, they are divided into session cookies (temporary, deleted when closing the browser) and persistent cookies (stored until expiry or deletion).

Based on their function and purpose of use, cookies are divided into technical cookies and profiling cookies.

Technical cookies

Some cookies are used to perform computer authentication, session monitoring and storage of specific information about users accessing a web page. These so-called technical cookies are often useful to navigate a website and use all its features. Technical cookies do not require the user's consent. This category also includes analytics cookies, which collect information about how a user uses a website to improve its functioning.

Profiling cookies

Other cookies may be used to monitor and profile users during browsing, study their movements and browsing or consumption habits, also in order to send targeted and personalised advertising. The use of such cookies requires the prior free and informed consent of the user pursuant to art. 7 of EU Regulation 2016/679.

Third-party cookies

It may happen that a web page contains cookies from other sites contained in various elements hosted on the page itself, such as advertising banners, images, videos, maps or links to web pages of other domains residing on servers other than the one hosting the requested page. These are so-called third-party cookies, usually used for profiling purposes, and require the prior informed consent of the user.

Types of cookies used by our site

The main functions of the cookies installed by www.pintourbus.com are technical: constant improvement of the service, authentication and statistical purposes such as counting visits to the site. The use of cookies is strictly aimed at facilitating server functions during browsing.

The site also allows third-party cookies for anonymous and aggregated analysis. The pages may incorporate widgets and social network sharing buttons and video content. The site may also use advertising programmes (Facebook ADS, Google AdWords, Google Remarketing) and conversion tracking functions, which use cookies to track sales and conversions.

Cookie management

The user can manage their cookie preferences through the features of common browsers, which allow deleting/removing cookies or changing browser settings to block or limit them to specific sites. It is therefore possible to deny the use of cookies by following the disabling procedure of your browser. For information on cookies stored on your terminal and to disable them individually: www.youronlinechoices.com/it/le-tue-scelte.

Social network plugins

The site also incorporates plugins and/or social network buttons, in order to allow easy sharing of content on your favourite social networks. These plugins are programmed not to set any cookie when the page is accessed, to safeguard users' privacy. Cookies may be set, as provided by social networks, only when the user actually and voluntarily uses the plugin. The collection and use of information obtained through the plugin are governed by the respective privacy policies of the social networks.